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FAQ

The Help Center

WHO SHOULD I CONTACT IF THERE IS A PROBLEM IN MY CONDO?

If you rent or are a guest, contact the rental agent or the owner directly. Owners are responsible for the maintenance and repair of their particular condo. If you need assistance finding a contractor or repair specialist, contact the administrator or consult a neighbor.

I'M INTERESTED IN RENTING OR  BUYING A HOME?

If you are interested in renting or buying a home in the Lake Chapala area, there are many reputable Real Estate Agents who speak English and Spanish. There are specific details about real estate you need to be aware of and so we recommend using a real estate agent. As for our Condo Community, check with our Administration to see if there are available condos on the market for rent or sale.

WHAT IF I HAVE A MEDICAL PROBLEM?

Mexican medical practitioners specialize in a wide range of medical services. They offer cutting-edge treatments, and also focus on preventative strategies to ensure patients stay happy and healthy. Check out our list of facilities and practitioners. En Espanol. En Francais.

WHAT ACTIVITIES ARE THERE IN THE LAKE CHAPALA AREA?

More than you might think! There are both live and movie theatres. Live theatre enjoys a great following with some amazing talent. There are spas,  sports activities like golf, tennis, pickle ball, yoga, garden clubs, charitable groups, places to shoot pool, dance groups, culinary groups...and more!

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Check out the What's Up Calendar for this month's activities.

I DON'T SPEAK SPANISH. HOW WILL I MANAGE MAKING MY NEEDS KNOWN WHEN OUT?

In the Lake Chapala area there are many local businesses and residents who speak English to varying degrees. IF you are struggling making your needs known, there are usually people around you who will help. We recommend learning basic Spanish before you arrive but there are also many SSL (Spanish as a Second Language) schools and private teachers who will teach you at reasonable cost. 

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